Frequently Asked Questions

Frequently Asked Questions (FAQ)

What is the National Broadband Network (NBN) ?

According to the National Broadband Network Corporation,

"The nbn™ network is Australia’s new landline phone and internet network. It’s designed to provide you with access to all the benefits of fast internet services, wherever you live."

How does the NBN work ?

For a full demonstration please visit N.B.N's informative animation here

What is Connect NBN  ?
Connect NBN is a broker for NBN service providers and helps you, the customer find a deal that suits your needs the best, while saving you the time and complexity of doing it yourself 

(for more information visit about us)

What is an internet service provider (ISP) 
An internet service provider or ISP is an organisation (e.g. Telstra, Dodo, Loaded Net) that provides services for accessing and using the internet. 

What is an Analog Telephone Adapter (ATA) or 'little black box'
 An analog telephone adapter (ATA) or what we sometimes refer to as a 'little black box' is used to connect traditional analog telephone's and other analog devices (such as a FAX machines) to a digital telephone system or a voice over IP telephony network.

I either want or have Foxtel, how does that work on the NBN
Foxtel can be provided by satellite, streaming through NBN or a combination of the two. Foxel can be used through the NBN by streaming through 'Foxtel Go' to any compatible device which in some cases can include a TV. If you would like to watch Foxtel through the traditional method of satellite than you will need to discuss this setup with Foxtel.

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